Refund Policy
Last Updated: May 2026
Thank you for purchasing from ProdbyGutti.
Due to the digital nature of our products, all sales are generally considered final. Please read this Refund Policy carefully before making any purchase.
1. Digital Product Policy
All products sold on this website are digital products, including but not limited to:
- Beats
- Instrumentals
- Licenses
- Audio files
- Sample packs
- MIDI files
- Stems / Trackouts
Because digital products are delivered instantly after purchase, we do not typically offer refunds, returns, or exchanges once files have been downloaded or accessed.
2. No Refunds After Delivery
Once a product has been successfully delivered via download link, email, or account access, the purchase becomes non-refundable.
By purchasing from this website, you acknowledge and agree to this condition.
3. Exceptions
Refunds may only be considered under the following circumstances:
Duplicate Purchases
If you accidentally purchased the same product more than once.
Corrupted or Unusable Files
If the delivered files are damaged, corrupted, or inaccessible and we are unable to provide a working replacement.
Wrong Product Delivery
If you received the incorrect product due to a technical issue on our end.
4. Non-Refundable Situations
Refunds will NOT be issued for:
- Change of mind
- Lack of compatibility with your software
- Failure to read product descriptions
- Personal preference
- Mistaken purchases by the customer
- Download issues caused by customer internet/device problems
- Minor differences in sound perception or expectations
- Failure to use the product correctly
5. Chargebacks & Payment Disputes
Unauthorized chargebacks or fraudulent disputes may result in:
- Permanent ban from future purchases
- Revocation of license rights
- Removal of access to purchased products
- Legal action when applicable
If you experience any issue with your order, please contact us first before opening a payment dispute.
6. License Revocation
If a refund is granted under exceptional circumstances, all licenses associated with the refunded product will be automatically revoked.
The customer must immediately stop using the product commercially or publicly.
7. Contact & Support
If you experience any issue with your purchase, please contact us and we will do our best to help.
Email:
contact@probygutti.com
8. Policy Updates
We reserve the right to update or modify this Refund Policy at any time without prior notice.
Changes become effective immediately upon being published on this page.